Contact / Runner support


Check my entry ›

Check in our system to see whether you have been correctly entered or review your entry data to make sure that the details are accurate.

Request change of personal data ›

Do you want to ask for a change in your details and/or in your shirt size? Send us the request with the changes to be made and we will process it.s.

Request change of start box ›

Change of box because you have chalked up a faster time.

Request to change the runner's name ›

Request to change the runner's name. Remember, there is a €3 fee for making this change. The fee is payable by the new runner

Request a refund of the entry fee ›

Request a refund of the entry fee (only applicable if you contracted our Refund Insurance Policy).

Authorise pick-up of your running bib ›

You may authorise someone to pick up your running bib from the 'feria del corredor' [Runners' Trade Fair]. You may only authorise one person to pick up your running bib but you can change that person's name as many times as may be needed.

Request withdrawal because of injury/illness ›

If you are not going to be able to participate for medical reasons, request your dismissal due to injury

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